Shipping Instructions:
We use this major carriers to ship our items: Air Mail
Working days are Monday to Friday, excluding public holidays. Any orders placed over the weekend will be considered as being placed on a Monday before 6pm
Standard Shipping
2-3 days to arrive inside UAE.
5-7 days to arrive for other countries.
Delivery Failure
If you fail to take delivery of the ordered goods and they are returned to us, we will contact you upon their arrival via email. A refund of the cost of goods without shipping will be processed within 7 days unless you have notified us before then to advise that the goods are still required. If the goods are still required, you will be charged an additional shipping fee for a second delivery.
It is the responsibility of the customer to ensure there is someone at the delivery address at the specified date to sign for the parcel. If no one is present the courier may deliver the goods to a neighbour either side or directly opposite and should leave a card to advise where this parcel has been left. Alternatively, the parcel can be left in a safe location on the property, such as porches with a door, sheds or greenhouses and garages. If a parcel has been delivered but you are claiming non receipt of a parcel then please allow 3-5 days from date of notifying us to allow us to investigate with the courier. If a refund is applied and the goods are later located then we reserve the right to place a debit for these goods unless you return them to us.（Remarks: For any enquiries you can contact: support@smart-waves.net ）
Delivery Timeframes
It is our objective to achieve on time delivery on all orders. We monitor our delivery partners and our experience is that delivery is successful within the chosen delivery time period in 99% of cases.
We use a number of third party courier service providers and on occasion human error may cause a package to be misdirected. Once despatched, the on time delivery of a package is the responsibility of the relevant courier company and Smyths Toys cannot be held responsible for a package not reaching its destination on time.
We will ship within 48 hours. If we encounter Saturday and Sunday, we will ship next Monday.
David Roman T. –
Es rápida, fácil de instalar y extremadamente confiable.
DC –
Excellent value
Eli –
Nice quality. Working fast, not freezing. Perfect fit for our small desktop.
Cliente de Amazon –
Me encanto vuela la computadora
Juan Carlos Mejia Garcia –
Excelente PC, silenciosa, rápida y funcional. Tal cual lo anunciado.Primera vez probando la marca ACER, hasta ahora muy contento.
Brian Fuller –
Great product at a great price. couldn’t be happier.
ReviewToaKill –
Wow. This is a great computer. Any complaints made about the C24-865 have been resoundingly addressed here.Notable features:-The keyboard USB dongle is in the bottom edge of the monitor. This is a great improvement, as often they plug into the back causing bad/choppy keyboard response.-The mouse is already plugged in and ready to go.-The SD reader, audio jack, and keyboard dongle are all on the bottom edge. Easy access!-You can easily add a second/dual monitor.-This monitor is nice and bright with a great, wide viewing angle.-It does have a disc drive, which is becoming rare these days.-Because it has a solid state drive, it reboots ridiculously fast.-It has a dual mic, and the sound quality of the speakers is fantastic.-Alexa works very well with it.-The webcan quality is better.-We did plug our Firestick into the HDMI port (oh yeah, it has one) and it works. You can use this like a TV if you wanted to.-It’s convenient. Plug in the power cord and you’re ready to go.My husband is in IT and works with this stuff every day. He loves this computer. We have installed it in a public area and created accounts for everyone. The whole family uses it, and the kids are getting a jump on back to school assignments using this. It’s amazing!
dennis herman –
Everything worked great out of the box. Ez set up. The SSD drive makes this work like a rocket-ship–Boot is seconds not minutes. The SSD drive is one of the reasons people love Apple computers, a computer is only as fast as its slowest component and those slow one TB hard drives will slow down the fastest computers. Picture and sound are both terrific, as are the wireless monitor and keyboard. Great value –highly recommended. It does not come with office and my old office professional 2010 was not compatible but I found a reasonably priced licensed edition on eBay.
A Dude –
A quick bit of background: I’ve mostly used Macs Pros and MacBook Pros for the past 15 years or so, but my company’s remote desktop situation doesn’t really play well with Macs.Planning for the few times when I would be working from home, around three years ago I bought a Lenovo laptop. Unfortunately, that one turned out to be a lemon from the first time I fired it up.Maybe 2 years ago, I bought a Dell Inspiron all-in-one, but I made the error of trying to save money and getting an AMD processor rather than an Intel. That machine was always slow and creaky as well, and I was never happy with it. I eventually just zeroed out the hard drive and gave it to my wife’s grandson.Now, because of the COVID-19 situation, every employee of my company has been required to work from home since March 17, and will have to do so at least through May. I have had my fill of the hit-or-miss remote desktop connection through my Mac Pro, so I did some research and bought this Acer through Amazon. 12GB RAM (for comparison, my Mac has 128GB), 512GB SSD, i5 processor.Initial setup was a breeze, and it took very little time to get the computer customized to my preferences. I have a very fast and robust Internet connection, so downloading and installing the various apps I wanted took little time. Connecting to my work computer through Remote Desktop (and using two monitors) worked on the first try.I did a little timing today: From full power-off to login screen was 7.8 seconds, and a total of 15 seconds to the desktop. When restarting, it was 9.2 seconds to the login screen and a total of 17 seconds to the desktop. In the 35 years I’ve been using computers, I’ve never had a piece of hardware that booted up so quickly, and my Macs and MBPs all have SSDs as well.At any rate, it’s a small sample size as I’ve only used it for 3 days, but thus far, I could not be happier with this computer. Especially considering the price, it’s by far the best I’ve ever owned (sorry, Mac Pro).
Vat –
I wanted a MAC. Lucky for me I came across this Acer PC and once I compared specifications and at less than half the price it was a no brainer. Why did I want a MAC? I take videos in 4K . On my Win7 Sony laptop I couldn’t view them, had to convert them. I also use a gigantic stock trading program. Other than that I need a secure PC and my Sony’s Win7 had expired.This Acer handles 4K video no problem. I can’t tell any difference in the quality between my wife’s I-Pad retina display and this PC other than the obvious screen size. The quality is fantastic but I do have bad eyesight and use reading glasses. I’ve adapted quickly to Win10, I like the news and weather tiles. I’ve already installed Open Office, Spider Solitaire for Win7, and the Mahjong that comes with is fine for me. That’s the extent of my gaming. So I mentioned I also trade stocks. I have a trading program that use to make my dual monitor Sony laptop cooling fans scream. This Acer PC is silent. Even when using photoshop and browsing at the same time. I also connected my 1TB external hard drive without issue and had some backup photo DVDs that my Sony could not read This DVD drive had no trouble at all.So don’t spit into the wind, this is a great PC and I’m very happy with it so far.Other Pros:Super fast reboot time with the SSD, quiet, fast.Almost instant on from hibernation if you can loose the Microsoft network password screen. (setup as local)Faster on my Wi-Fi than previous Sony.Cons:More bloatware than I expected. (yet very easy to uninstall with just a right click on the icon)Access to jacks, ports, SD card slot, etc. is a chore. No indicators on front.Initial setup & password BS re: Microsoft Network, took 4ever for me learn to setup local & bypass passwords.Vertical monitor height adjustment would be better.Edge browser and Firefox cannot be used for Dish Anywhere. (Update 4/27: Edge now works with version 81.0.416.64 (Official build) (64-bit)Learning new browser bookmark methods is a pain but I do like the Edge browser.